The repair shop of tomorrow
WHAT YOU WILL LEARN
This series of courses will provide the system to achieve best in class performance for your business.
Without a System in place car counts do not matter
- Repair Order Workflow
Not all customer cars are created equal
- Predictive Marketing & Value Added Proposition
Constantly reinforce good behavior and build engagement
- Advisor Huddle
Profits aren’t derived from what you pay for parts and people
- Driving Profitability
The right methods make sales for you
Without metrics improvement is not possible
- Business Flow Chart
Level 1 system elements
meet your trainers
Owner Repair Shop of Tomorrow
Repair Shop of Tomorrow founder David Justice has been an auto care dealer for over 35 years. David owned 3 independent shops in the Cleveland, OH area. He quickly realized he would fall behind if he didn't utilize today's marketing strategies.
David was elected and served a 2 year term on the NAPA National Auto Care Advisory Council from 2012-2013.
Head of Coaching Repair Shop of Tomorrow
Mike has been an auto care professional for over 35 years. He grew up in the family business working for his father. After graduating from trade school in 1982, Mike leased his own Shell auto care center.
In 2002 Mike sold his auto care, purchased land and built his own 6,000 sq. ft. repair facility. He ran this shop successfully for the next fifteen years and in 2017 sold the business.
Owner Sparks Tire & Auto and Repair Shop of Tomorrow Coach
I grew up with a Grandfather who was a mechanical wizard, if it had an engine/motor he could diagnose and repair it. Made sure from an early age that I was always a part of what he was doing. At 16 I went to work for Firestone, soon realized that was not the place for me. Went to work for a small independent auto repair shop called Sparks Tune Up.
I became a client in 2016 and haven’t looked back since that very first day. The marketing style is so unlike anything I have done before and it works so well, it’s hard to believe. My coach worked with me to understand and FOCUS on ALL of my KPI’s, develop SOP’s and implement them. Game Changer.